Hi Folks,
Here’s a testimonial from a very satisfied customer: I got my prescription screwed up when I initially ordered my Trufocals. Vicky, my Trufocals service rep, remanufactured the glasses for me, no charge, not a hint of complaint, and shipped them out very quickly. I had her send them with longer temples as I felt the original ones were too short, but I found that the new ones were too long. Vicky sent me, again no charge, another set of shorter temples, plus a saddle nosepad for me to test to help prevent slippage. I had countless email exchanges with her, and she was always prompt and courteous in her replies. I am very happy with the end product. My bifocals and computer glasses are consigned to emergency backup status.
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